Privacy Policy

1. Information We Collect

1.1. Information You Provide:

• Account Information: Name, email address, company name when you subscribe or register.
• Communications: Messages you send through contact forms or email
• Audio Content: voice recordings you make on the BrandVoices website

1.2. Automatically Collected Information:

• Usage Data: Pages visited, time spent, referring URL, and browser type.
• Device Data: IP address, device type, operating system.
• Cookies & Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience and analyze Site usage.

2. How We Use Your Information

• Content Processing: Analyze your content using AI and machine learning to create brand stories and other deliverables
• Personalization: Customize brand stories and deliverables based on your industry, audience, and preferences
• Platform Functionality: Provide, maintain and improve core features, user dashboard, content management tools
• Quality Assurance: Review and improve brand story outputs through human oversight
• Communications: Respond to your inquiries and send administrative messages and marketing communications (with your consent, where required).
• Optimization: Monitor and analyze usage to improve user experience.
• Security: Detect, prevent, and address technical issues and security threats.
• AI Development & Machine Learning: Use your content to train and improve our algorithms

3. Sharing Your Information

Service Providers:

Third parties who perform services on our behalf including, but not limited to:

• Cloud Storage: Secure data storage and backup services
• AI and Analytics: Third-party AI tools and content analysis services
• Payment Processing: Secure payment and billing services
• Customer Support: Help desk and communication platforms
• Marketing Services: Email marketing and customer relationship management

Legal Compliance:

When required by law or to respond to lawful requests by public authorities.

Business Transfers:

In connection with a merger, acquisition, or sale of assets, where your information may be transferred as part of the transaction, subject to the same privacy protections.

4. Cookies and Tracking

You can control cookies via your browser settings and opt-out of many interest-based advertising services.

Disabling cookies may limit certain features of the Site.

5. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

However, no internet transmission is entirely secure.

6. Data Retention

We retain personal information only as long as necessary to fulfill the purposes outlined in this Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

7. Your Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete your personal information.
• Object to or restrict processing of your data.
• Withdraw consent where processing is based on consent.
• Lodge a complaint with a supervisory authority.

To exercise these rights, contact us at the address below.

8. Children's Privacy

The Site is not directed to children under 16, and we do not knowingly collect information from them.

If you become aware that a child has provided us with personal data, please contact us, and we will delete that information.

9. Third-Party Links

Our Site may contain links to third-party sites with their own privacy practices.

We encourage you to review their policies, as we are not responsible for their content or practices.

10. Changes to This Privacy Policy

We may update this Policy by posting the revised version on the Site.

The "Last updated" date will indicate when changes take effect.

Continued use constitutes acceptance of the updated Policy.

11. Contact Information